Privacy Policy

Last updated: June 2026

About Us

Made Visible CIC is a Community Interest Company committed to creating projects that promote visibility, wellbeing, inclusion, education and community benefit.

Company Number: 16877385

Contact email: info@madevisible.com

We respect your privacy and are committed to protecting any personal information you choose to share with us.

This privacy policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law.

What Information We Collect

We only collect information that is necessary for the purposes of running our projects, responding to enquiries and providing resources.

Depending on how you interact with us, we may collect:

·       Your name

·       Your email address

·       Your telephone number (if you choose to provide it)

·       Information you submit through contact forms

·       Information you provide when signing up to receive updates

·       Information you provide when participating in surveys, consultations or community engagement activities

We may also collect anonymous website usage information, such as which pages are visited most often. This information does not identify individual visitors.

How We Use Your Information

We may use your information to:

·       Respond to enquiries and messages

·       Provide information about our projects and activities

·       Send newsletters or updates if you have requested them

·       Administer surveys, consultations or community engagement activities

·       Improve our website and resources

·       Meet legal, regulatory or funding requirements where applicable

We will only use your information where we have a lawful basis to do so.

Newsletter and Marketing Communications

If you sign up to receive updates from Made Visible CIC, we may occasionally send information about our projects, events, resources, funding opportunities or community activities.

You can unsubscribe at any time using the link in any email or by contacting us directly.

We do not sell, rent or trade mailing lists.

Resources and Downloads

Some resources on our website may be available as free downloads.

Where you choose to provide your details in exchange for a downloadable resource, we will only use that information for the purpose stated at the time of collection and in accordance with this privacy policy.

Donations

If you choose to support Made Visible CIC through a donation, fundraising campaign or other financial contribution, your payment will be processed securely by the relevant third-party provider.

These may include, but are not limited to:

  • Metro Bank (where donations are made directly by bank transfer)

  • Easyfundraising

  • Buy Me a Coffee

  • Other trusted fundraising or payment providers that we may use from time to time.

Made Visible CIC does not store your debit or credit card details. Payment information is processed securely by the relevant provider in accordance with their own privacy policies.

We encourage you to read the privacy policy of any third-party service before making a donation. Please refer to the privacy policies of any payment providers used for further information about how they process personal data.

The Services We Use

To help us operate Made Visible CIC, we currently use trusted third-party services, which may process limited personal information on our behalf.

These currently include:

  • Squarespace (website hosting)

  • Metro Bank (business banking)

  • Easyfundraising (community fundraising)

  • Buy Me a Coffee

  • Google Workspace (email and document management)

This list may change as Made Visible CIC grows and develops.

Community Engagement Activities

As part of our work, we may carry out surveys, consultations, focus groups or community engagement activities.

Participation is always voluntary.

Any information collected will be used only for the purposes explained at the time and handled in accordance with data protection law.

Where responses are shared publicly or in reports, they will normally be anonymised unless explicit permission has been given.

Children and Young People

Some of our projects may involve children, young people and families.

We do not knowingly collect personal information directly from children through this website without appropriate consent.

If you believe a child has provided personal information through our website, please contact us and we will take appropriate steps to remove it.

Sharing Information

We only share personal information where it is necessary to operate Made Visible CIC or where required by law.

Depending on how you interact with us, we may use trusted third-party providers to help us:

  • Host and maintain our website (Squarespace)

  • Process donations or fundraising activities

  • Manage email communications or newsletters

  • Deliver downloadable resources

  • Analyse website performance

  • Meet legal, financial or accounting requirements

These providers only receive the information necessary to perform their services and are expected to handle your information securely and in accordance with UK data protection law.

We do not sell your personal information.

Third-Party Websites

Our website may contain links to external websites, charities, support organisations and other resources.

We are not responsible for the content, security or privacy practices of those websites.

We encourage you to read the privacy policies of any external sites you visit.

How We Keep Information Safe

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

However, no online service can ever be completely secure, and you share information with us at your own discretion.

How Long We Keep Information

We only keep personal information for as long as necessary for the purpose it was collected, including to meet legal, accounting or reporting requirements.

When information is no longer needed, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

·       Request access to your personal information

·       Request correction of inaccurate information

·       Request deletion of your information in certain circumstances

·       Object to certain types of processing

·       Withdraw consent where processing is based on consent

·       Request a copy of information you have provided to us

To exercise any of these rights, please contact us using the details provided above.

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO).

Website: www.ico.org.uk

Telephone: 0303 123 1113

Changes to This Policy

We may update this privacy policy from time to time.

Any significant changes will be published on this page along with the updated revision date.

We encourage visitors to review this policy periodically.